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FOR ALL TECHNICAL QUERIES PLEASE EMAIL OUR SUPPORTDEPARTMENT AT XXXXXX@APUSPOWER.COM OR CALL OURSUPPORT CALL CENTRE: 0755 823 7130
If you are an installer and require technical supportplease include the following information in your initialemail so that we can provide you with timely assistance:
1. Inverter make & model
2. Model & number of connected batteries
3. Are your batteries in Series or Parallel?
4. A brief description of your system issues
5. If possible; images of your power system
6. PLEASE INCLUDE YOUR CONTACT DETAILS so THATWE CAN ASSIST YOU TELEPHONICALLY