We have always prided ourselves on the quality of our technical support. We maintain laboratory and testing facilities containing the latest state-of-the-art equipment. All our batteries are subject to stringent quality controls throughout every step of manufacturing and through to their final dispatch.
Our technical department is staffed with highly qualified and well trained engineers, who are always available for technical advice and application expertise. Helping you find the right battery solution for your specific application is of the utmost importance to us.
We have a strong commitment to research and development and are constantly enhancing our product portfolio with new innovative solutions. Our expert engineers are working with advanced battery technologies and developing new products designed to outperform customer expectations.
The laboratory is the ‘Nerve Center’ for technical support to APus customers and its function is primarily for in-depth testing of products described as follows:
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Quality
We are proud that all business divisions across APus are certified to ISO9001:2015. ISO’s management system standards are international standards to help improve the efficiency and effectiveness of a company’s operations and covers all manufacturing and distribution processes. We maintain a Quality Assurance Department dedicated to implementing and maintaining all aspects of this high benchmark.
Quality approved products and manufacturing processes
PATENT CERTIFIGATE
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APus Brand Promise
Is there communications between the Phocos and the Hubble lithium batteries?
The Hubble range of batteries communicate to inverters using the CAN port. The Axpert inverter range does not have a CAN bus communications port. Although it does have a Modbus port, we do not support Modbus. CAN bus communication is optional for Hubble and Axpert and the Hubble range of batteries work very well without communications. This is made possible by our internal BMS DC/DC converter and current limiting module. Our BMS will limit the current to the cells when requires through hardware instead of communications. Thus making the Hubble a great fit for inverters without CAN bus.
If you would like full communications between the Axpert and the Hubble battery, you can invest in the Hubble Cloudlink device. The Cloudlink will enable remote monitoring, 2-way BMS integration and remote management of the Axpert through your free cloud account. Officially we recommend installing a Cloudlink with the Hubble on a Axpert inverter so you can monitor, control and troubleshoot your solar system and Hubble lithium batteries remotely.
How do you setup multiple batteries?
Check the manual for a more detailed explanation. You will have to set dip switch settings per battery to give them a unique address. You also have to connect the included RJ45 battery link cables into the "Battery Link" port of each battery. Ensure your master battery dip switch 1 is on, 2,3,4 is OFF. Only the master battery CAN Bus will be enabled. You can then connect the Cloudlink device into the CAN port of the master battery for communications to work.
Do I have to use the communication battery link cables if i dont want to monitor or have communications?
Yes
